NWA and NWA Supplier Shipping Services
**All wood Pallets and containers being sent to NWA, including domestic and international shipments, must comply with the International Standard for Wood Packaging. Any re-crating and palletization must comply with the International Standard for Wood Packaging and will be charged back to the vendor as non-compliance. Click here for more information about Pallets and Wood Packaging Materials.
Shipments being picked-up and delivered within the Twin Cities metro area
| Shipment type | All |
| Carrier | Benco Messenger |
| Service | Three Hour |
| Account number | See note 6 |
| Telephone | 651-486-9999 |
| Contact name | N/A |
Critical shipments requiring overnight delivery (see note 7)
| Shipment weight | 0-150 lbs | 151-2,500 lbs | Over 2,500 lbs |
| Carrier | FedEx Express | Expeditors Intl. | ATS |
| Service | Priority Overnight | Next day | N/A |
| Account number | Contact nwa_trans@nwa.com for proper account number | No account number needed if moving to/from NWA location | No account number needed if moving to/from NWA location |
| Telephone | 800-463-3339 | Expeditors Intl or 1 800 693-7611 |
800-884-7299 |
| Contact name | N/A | Domestic Cargo Services | Tom Medved |
Shipments requiring second-day delivery
| Shipment weight | 0-150 lbs | 151-2,500 lbs | Over 2,500 lbs |
| Carrier | FedEx Express | Expeditors Intl. | ATS |
| Service | 2 Day | 2 Day | N/A |
| Account number | Contact nwa_trans@nwa.com for proper account number | No account number needed if moving to/from NWA location | No account number needed if moving to/from NWA location |
| Telephone | 800-463-3339 | Expeditors Intl or 1 800 693-7611 |
800-884-7299 |
| Contact name | N/A | Domestic Cargo Services | Tom Medved |
Standard/routine shipments
| Shipment weight | 0-150 lbs* | 151-7,500 lbs* | Over 7,500 lbs |
| Carrier | FedEx Express | FedEx Freight | ATS |
| Service | 2Day Service | N/A | N/A |
| Account number | Contact nwa_trans@nwa.com for proper account number | Not needed if moving to/from NWA location. If vendor to vendor, contact nwa_trans@nwa.com |
No account number needed if moving to/from NWA location |
| Telephone | 800-463-3339 | 866-393-4585 | 800-884-7299 |
| Contact name | N/A | nwa_trans@nwa.com | Tom Medved |
*Pieces moving via FedEx Express have maximum size of 119 inches in length and 165 inches in length and girth (Length plus twice the height pus twice the width). If any piece in the shipment exceeds these dimensions and/or weight, contact nwa_trans@nwa.com.
Shipments containing dangerous goods
| Shipment type | 0-150 lbs | Over 150 lbs |
| Carrier | FedEx Freight | FedEx Freight |
| Service | N/A | N/A |
| Account number | Not needed if moving to/from NWA location. If vendor to vendor, contact nwa_trans@nwa.com |
Not needed if moving to/from NWA location. If vendor to vendor, contact nwa_trans@nwa.com |
| Telephone | 866-393-4585 | 866-393-4585 |
| Contact name | N/A | N/A |
Notes
- The carriers and service levels listed above are the only authorized providers for Northwest Airlines. Vendors that ship via carriers/services other than those listed above will be billed the difference between the rates of the actual and approved carriers plus a $25.00/shipment administrative fee.
- Northwest will not accept vendor invoices with "prepaid and add" freight charges.
- Northwest Airlines is self-insured; vendors should not request additional insurance and/or declare a value. Insurance charges will be billed back to the vendor.
- Reference to be used On All Shipments:
- Purchase vendors must use the NWA Purchase Order (PO) as reference on the freight carrier's shipping document (airbill, Bill of Lading, etc.)
- Repair vendors must indicate the Service Order (SO) as reference on the freight carrier's shipping document (airbill, Bill of Lading, etc.)
- Maintenance vendors must reference the tail # of the aircraft from which the part was removed on the freight carrier's shipping document (airbill, Bill of Lading, etc.)
Example:
POSOTail#123456-7-8
-or-
D-123456-7SO0123456Tail1234
- All freight charges must "Third Party Bill to" using the account number listed. Vendors should indicate the bill-to address for the freight charges as:
Northwest Airlines, Inc.
c/o National Traffic Service
151 John James Audubon Parkway
Amherst, NY 14228 - Northwest Airlines personnel requesting the shipment must use "E" preceeding their 6-digit employee number in reference field number 1. Example: "E123456". Do not use a User Number.
- Vendors that do not include the appropriate reference information will be billed a $25.00/shipment administrative fee.
- **All wood Pallets and containers being sent to NWA, including domestic and international shipments, must comply with the International Standard for Wood Packaging. Any re-crating and palletization must comply with the International Standard for Wood Packaging and will be charged back to the vendor as non-compliance. Click here for more information about Pallets and Wood Packaging Materials.
- "Critical" shipments are those for AOG situations or issues that may affect the on-time operation of a flight.
- Contact the Northwest Airlines Logistics Department at nwa_trans@nwa.com for the appropriate FedEx account number. Include the Northwest Airlines PO, SO or Tail# number in your request.
This document supersedes all instructions prior to November 9, 2006.
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