NWA and NWA Supplier Shipping Services

**All wood Pallets and containers being sent to NWA, including domestic and international shipments, must comply with the International Standard for Wood Packaging. Any re-crating and palletization must comply with the International Standard for Wood Packaging and will be charged back to the vendor as non-compliance. Click here for more information about Pallets and Wood Packaging Materials.

Shipments being picked-up and delivered within the Twin Cities metro area

Shipment type All
Carrier Benco Messenger
Service Three Hour
Account number See note 6
Telephone 651-486-9999
Contact name N/A

Critical shipments requiring overnight delivery (see note 7)

Shipment weight 0-150 lbs 151-2,500 lbs Over 2,500 lbs
Carrier FedEx Express Expeditors Intl. ATS
Service Priority Overnight Next day N/A
Account number Contact nwa_trans@nwa.com for proper account number No account number needed if moving to/from NWA location No account number needed if moving to/from NWA location
Telephone 800-463-3339 Expeditors Intl or
1 800 693-7611 
800-884-7299
Contact name N/A Domestic Cargo Services Tom Medved

Shipments requiring second-day delivery

Shipment weight 0-150 lbs 151-2,500 lbs Over 2,500 lbs
Carrier FedEx Express Expeditors Intl. ATS
Service 2 Day 2 Day N/A
Account number Contact nwa_trans@nwa.com for proper account number No account number needed if moving to/from NWA location No account number needed if moving to/from NWA location
Telephone 800-463-3339 Expeditors Intl or
1 800 693-7611 
800-884-7299
Contact name N/A Domestic Cargo Services Tom Medved

Standard/routine shipments

Shipment weight 0-150 lbs* 151-7,500 lbs* Over 7,500 lbs
Carrier FedEx Express FedEx Freight ATS
Service 2Day Service N/A N/A
Account number Contact nwa_trans@nwa.com for proper account number Not needed if moving to/from NWA location.
If vendor to vendor, contact nwa_trans@nwa.com
No account number needed if moving to/from NWA location
Telephone 800-463-3339 866-393-4585 800-884-7299
Contact name N/A nwa_trans@nwa.com Tom Medved

*Pieces moving via FedEx Express have maximum size of 119 inches in length and 165 inches in length and girth (Length plus twice the height pus twice the width). If any piece in the shipment exceeds these dimensions and/or weight, contact nwa_trans@nwa.com.

Shipments containing dangerous goods

Shipment type 0-150 lbs Over 150 lbs
Carrier FedEx Freight FedEx Freight
Service N/A N/A
Account number Not needed if moving to/from NWA location.
If vendor to vendor, contact nwa_trans@nwa.com
Not needed if moving to/from NWA location.
If vendor to vendor, contact nwa_trans@nwa.com
Telephone 866-393-4585 866-393-4585
Contact name N/A N/A

Notes

  1. The carriers and service levels listed above are the only authorized providers for Northwest Airlines. Vendors that ship via carriers/services other than those listed above will be billed the difference between the rates of the actual and approved carriers plus a $25.00/shipment administrative fee.
  2. Northwest will not accept vendor invoices with "prepaid and add" freight charges.
  3. Northwest Airlines is self-insured; vendors should not request additional insurance and/or declare a value. Insurance charges will be billed back to the vendor.
  4. Reference to be used On All Shipments:
    • Purchase vendors must use the NWA Purchase Order (PO) as reference on the  freight carrier's shipping document (airbill, Bill of Lading, etc.)
    • Repair vendors must indicate the Service Order (SO) as reference on the freight carrier's shipping document (airbill, Bill of Lading, etc.)
    • Maintenance vendors must reference the tail # of the aircraft from which the part was removed on the freight carrier's shipping document (airbill, Bill of Lading, etc.)

    Example:

    PO
    SO
    Tail#
    123456-7-8
    -or-
    D-123456-7
    SO0123456
    Tail1234






  5. All freight charges must "Third Party Bill to" using the account number listed. Vendors should indicate the bill-to address for the freight charges as:
    Northwest Airlines, Inc.
    c/o National Traffic Service
    151 John James Audubon Parkway
    Amherst, NY 14228
  6. Northwest Airlines personnel requesting the shipment must use "E" preceeding their 6-digit employee number in reference field number 1.  Example: "E123456". Do not use a User Number.
  7. Vendors that do not include the appropriate reference information will be billed a $25.00/shipment administrative fee.
  8. **All wood Pallets and containers being sent to NWA, including domestic and international shipments, must comply with the International Standard for Wood Packaging. Any re-crating and palletization must comply with the International Standard for Wood Packaging and will be charged back to the vendor as non-compliance. Click here for more information about Pallets and Wood Packaging Materials.
  9. "Critical" shipments are those for AOG situations or issues that may affect the on-time operation of a flight.
  10. Contact the Northwest Airlines Logistics Department at nwa_trans@nwa.com for the appropriate FedEx account number. Include the Northwest Airlines PO, SO or Tail# number in your request.

    This document supersedes all instructions prior to November 9, 2006.